At Go With The Gecko we want your hire experience to be the vest best it can be. That's why it is a requirement for all our Hirer's, that before and after photographs are submitted through our ‘Book N Go App’ to establish the condition of the vehicle at collection and drop off.
Why do we ask you for these?
These photographs are stored on your hire account and can be used as evidence in the event there is any damage found on the vehicle during or just after your hire. Reviewing pre-hire and post hire images can protect you from wrongful damage claims or confirm if the vehicle has been returned with a full tank of fuel etc. So we ask for them to protect you and to give you that added piece of mind.
Failing to submit photographs through the App will delay the return of your security deposit, so please make sure you click on the link below to submit the photos.
What we will request from when collecting your vehicle:
- 4 x Photographs of side of the vehicle - front, passenger side, rear & drivers side
- 'Selfie' Photo of the Hirer standing next to the nominated hire vehicle
- Photo of Hirer’s driving licence & any nominated drivers
Please Note: Remember to report any pre-existing damage which cannot be seen on the photographs or that is NOT already noted on the rental agreement to Go With The Gecko on 1300 826883 before commencing your hire.
What we need when returning a vehicle:
- 4 x Photographs of side of the vehicle, e.g front (showing number plate), passenger side, rear & drivers side
- Photo of the fuel gauge and odometer reading (you may need to turn on the vehicles ignition for this)
Please Note: the vehicle needs to be returned with a full tank of fuel, unless notified by our staff prior to booking
Where here to Help
Don't worry if you're having trouble with our new Book 'N Go App, we are here to help you. Give us a call on 1300 826 883 when you arrive at your vehicle and we will talk you through exactly what you need to do next.
Note: Failing to submit the requested photographs through our self-service app will delay the return of your security deposit.
Want to Know How
Much Your Hire Costs?
To ensure that all your requirements are taken into consideration when planning for your move, you can use this form to submit details for one of our representatives to assess.
Why Choose Go With The Gecko?
- Easy bookings on your mobile phone
Convenient booking process on your mobile phone allows you to drive away in our vehicles as soon as you need it. - No membership fees!
Rent by the Day or Week – Quick easy immediate rental hiring without the need for contracts or memberships. - We make moving easy
All of our vehicles have been chosen to make moving heavy and awkward loads easy. You can move more for less with a Self Move Hire from Go With The Gecko. Whether you're looking for a Truck Ute or Van hire you can drive on a car licence, we’ve got the hire for you. - Convenience without the Cost
With locations situated at convenient spots throughout Australia, we take the hassle out of your vehicle rental with the industries most flexible rental packages from one day to 2 weeks or more, one way or interstate, pick-up and drop-off options…you can go further with the Gecko. - Australian Owned & Operated
As a proud Australian owned & operated, family business we have been supporting local jobs and communities for over 20 years. We know what you need and our Australian Contact Centre is there to give you the very best advice. - Friendly and Helpful Service
We pride ourselves on delivering a level of service that is second to none. Have a question? Simply ask, we are here to help.
Easy bookings on your mobile phone
No membership fees!
We make moving easy
Convenience without the Cost
Australian Owned & Operated
Friendly and Helpful Service