Whats included in the Hire rate

Travel Allowance

You may have limited kilometres depending on your pick up location. If a limit on distance applies, the daily kilometre allowance will be shown on your Rental Agreement and may vary based on the type of vehicle and the rental location. If you exceed this daily allowance, a charge may apply for the
distance covered.

Standard Insurance & Accident Damage Excess (ADE)

Insurance cover is provided for the period of hire provided the vehicle is not used for a Prohibited Use. Your liability for loss or damage to the vehicle is limited to the ADE unless the vehicle is used for a Prohibited Use.

Fuel

Your rental is provided with a full tank of fuel. Where the tank is not full upon collection, you must contact our Customer Service Team immediately. You can either return the vehicle full or pay for us to refill the tank for you at the rate shown on your Rental Agreement.

Breakdown Roadside Assistance

There is a basic breakdown service included in your rental to cover call outs for inherent mechanical faults where you are not at fault.  This does not cover, flat tyres, lost or keys locked inside a vehicle, out of fuel etc.

For further information, please read our terms and conditions or contact our Customer Service Team on 1300 826 883 during business hours.