What Is Not Included With Your Hire

The following is NOT included in the standard hire fee

• Fuel - Each vehicle should be full of fuel on pick up and the vehicle must be full of fuel upon return or you will be charged the cost of replacement fuel at local service station prices, plus a fee of $55 to cover the cost of us refilling the vehicle.
• Parking & traffic fines - parking, traffic and speeding fines etc are the sole responsibility of the Hirer.
• Road tolls - If you choose to travel on Toll Roads you must purchase a Day Pass from the relevant Toll authority to cover your trip.  Tolls charged to our account will incur a $33 admin fee plus the cost of the toll and will be deducted from your Security Deposit prior to its return.  So please let us know immediately if you have or intend to use Toll Roads during your hire.
• Flat Tyre, Puncture and Windscreen damage - Standard Roadside Assistance does not cover these; so ensure you have pre-purchased Premium Roadside Assistance Cover for peace of mind.

Any additional charges incurred by you during your hire will be applied to your account and payment will be deducted from your security deposit, prior to its release/return.

We do not provide trolleys, tie-down straps or other coverings with the hire.  However, you can purchase these from local hardware and safety stores locally.  It is important you understand the local road and state laws in relation to the safe transportation of goods.

For more information, call our Customer Service Team on 1300 826 883

Additional Hire Options

To keep our rental prices as low as possible, we provide you with the option to add these additional features and benefits to your hire agreement, for an additional charge.

• Additional Driver: We will need to see their drivers licence and a nominal fee applied for additional drivers.
• Additional KM Allowance:  Pre-purchase additional KM travel allowance at a discounted rate.
• Excess Reduction Cover: You can reduce the ADE from $7,500 AUD to $1,000 AUD for a small fee - which we highly recommend!
• Premium Roadside Assistance Cover: You can buy additional coverage for the call-out costs relating to
  incidents that are your fault, including for running out of fuel, lost keys or keys locked in the vehicle
• Additional Labour to help you with your move

A range of fees and charges may apply to your rental see full terms and conditions. The amounts may be specified in the Rental Agreement provided to you on pick up.