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pointing geckoAt Go With The Gecko we want to make sure you fully understand your liabilty when you hire a vehicle from us.  We don't want you to suffer any nasty surprises, so we have compiled a list of additional charges you may incur as a result of your use of the vehicle or other incidents that occur during the rental (aside from your liability for damage or loss to the vehicle).

These include the following:

Fuel

Re-fuelling costs if you don’t fill up the vehicle fully on return.  You will be charged the price of fuel from the local service station plus a fee of $55 to cover the cost associated with us having to fill up for you!  In the unlikely event you receive the vehicle without a full tank of fuel - please contact us immediately.

Vehicle Assessment Fee

Fixed fee charged to Go With The Gecko by an external assessor to check on the condition of the vehicle when returned (In the event the Hirer has not submitted photographs of the vehicle condition – see terms and conditions) or independent verification is required on the condition of the vehicle; or where rubbish has been left in the vehicle and cleaning and disposal is required.

Processing Fee

The amount payable for administrative functions Go With The Gecko undertakes including the payment of, or handling of any claim for, any charges and penalties, such as processing of traffic fines, penalties and Toll way use, non-submission of pre and post-hire photographs etc.  This charge is noted in the hire agreement.

Breakdown or Roadside Assistance

If the driver is at fault for the problem for which assistance is requested, for example, the vehicle running out of fuel, or the keys being locked in the vehicle, the charge covers the cost of providing breakdown or roadside assistance. (Where Premium Roadside Assistance Cover has not been pre-purchased)

Additional Rental Days

You may be charged an extra rental for each 1 hour period entered into following the return time at then current rental rates, although you are allowed a ‘grace period’ of 0 to 15 minutes late for Local Hires, where no charge will apply and 0-2 hours for Interstate Hires, where no charge will apply.  Additional rental charges for that vehicle will apply for each additional day (or any part thereof) when the vehicle is returned late.  You can avoid these charges by calling us prior to return to extend your hire - subject to availability.

Vehicle Damage

You will be charged the full cost of repair to damage caused to the vehicle, (less fair wear and tear), irrespective of who is at fault.  In the event, you wish to make an insurance claim you will be charged the nominated Accident Damage Excess (ADE) stated on your rental agreement.

Cleaning

In the event of rubbish or other personal items being left in the vehicle, strong odors remaining or smoking has taken place in the vehicle; and or the vehicle requires cleaning or a valet is required (less fair wear and tear) or disposal or tipping fees are required to safely dispose of any items left in the vehicle.  You will be charged a cleaning fee/disposal fee to cover these costs.

Charges for and Interest on amounts due

In cases where you do not pay the amounts due to Go With The Gecko under the Agreement (including any credit provided to you) in accordance with the Agreement, you maybe required to pay interest calculated daily from the next day after the due date up to and including the date of payment at the rate equal to Commonwealth Banking Corporation standard business overdraft rate plus 2%, and reimburse Go With The Gecko for its expenses and costs incurred in collecting from you the charges payable under the Agreement and in enforcing our rights, including charges associated with any Debt Recovery or legal proceedings.

If you need any further help with understanding these potential fees that maybe applicable to your hire, view our full terms and conditions here or call 1300 826883 during business hours and our Sales Team will be happy to assist you.

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