Roadside Response Partnership

Jul

28

2020

When it comes to keeping Go With The Gecko vehicles safe, in good working condition and on the road; for the past 8 years Go With The Gecko has proudly turned to Roadside Response for helping Australian’s in their most trying time of need to get back on the road quickly and efficiently.  Cracked windscreens? Flat tyres? Flat battery? Roadside Response has been there to see our hire customers back on the road, back on with their day, with the professionalism and quality service that you’d expect.

But far from just helping out our fellow Aussies to stay on the road when they are stuck, if you’re in a business that uses Go With The Gecko vehicle hires out on the road, you too probably know all too well the pain and frustration that vehicle issues can cause for your operations.   From delays in shipments to people resources not being where they should be, it can be just as stressful a situation on the business as it can be on the driver.

That’s why we’ve been really proud of our partnership with Roadside Response, Australia’s premier roadside assistance service company.  They have an extensive fleet of service trades all around Australia; helping to keep our hirers moving items around town and around the country.  These Go With The Gecko vehicles have moved it all, from large homes to small delicate items, as their one-way interstate or return hire vehicles have been getting these items around more safely and more efficiently than ever before.

Roadside Response has been the exclusive Fleet Response Roadside Assistance service provider of Go With The Gecko for over 7 years now, ensuring that our hired vehicles are immediately attended to if an emergency situation should occur.  This service guarantee has allowed for extra peace of mind for Go With The Gecko’s hirers, knowing that they’ll be taken care of should an unforeseen incident strike them down.  Locked out of their car? Been in an accident? Run out of gas?  We’ve been there to help these stranded drivers when they needed it most.

Our arrangement with Roadside Response provides our hirers with great flexibility in their service options.  While their standard coverage is applied to all vehicle hires handled through Go With The Gecko for free, they also have the ability to take on additional premium services to gain access to more complete service coverage, providing a wider range of options and better peace of mind that comes with the inherent risk of taking a hired vehicle out on the streets.

These risks are fairly common; we see them daily.  And for Go With The Gecko, there’s no better example than what happened to Derek Johnstone from Glen Waverley, Victoria when he hired a Van and accidentally left the interior light on in the cargo area overnight after loading up during a house move.  One panicked phone call to the Go With The Gecko Roadside Assistance helpline and we sent a technician out to the vehicle, boosted the battery and got John back on his way to moving house in under 50 minutes.  “Thanks to Roadside Response’s support of Go With The Gecko’s hirers, people have felt more confident and comfortable with hiring from us, and we’ve been able to keep them moving their items around the town with less downtime and inconvenience on their day,” said the Gecko’s Head of Operations, Keero Keldetis when we asked for a comment about how our Fleet Response program was delivering for them.

We’re proud of our support of this great Aussie business, helping to keep more of our hire vehicles on the road more often.  With back to back hires filling our reservation schedule, we can’t afford to have vehicles not be available.  We’ve been proud of our association with Roadside Response and look forward to continuing to use their services into the future.

If you wanted to learn more about Roadside Response’s services, and how Roadside Response can help keep your other personal or business’s vehicles on the go when disaster strikes, drop them a line at service@roadsideresponse.com.au, they’d love to hear from you.